Arrow Down


Business leaders, government, and industry turn to Mission Critical Global Alliance (MCGA) as a trusted resource in safeguarding operational technology (OT) and information technology (IT) elements of mission critical infrastructure due to our expertise in advocacy, skills standards development, education, research, workforce development, and professional certifications.

As a nonprofit organization, we coordinate and unify the work of members engaged in the advancement and protection of mission critical operations.  As a result, we advocate the value and importance of having skilled professionals engaged in mission critical operations. 


MCGA facilitates the development and dissemination of educational and informational resources intended to cultivate new generations of professionals and to enhance the effectiveness of the existing workforce engaged in securely and safely operating mission critical infrastructure (including data centers) and protecting the physical and economic security, health, and safety of the public.

MCGA facilitates the release of industry standards, guidelines, and services that enhance the efficiency, cost-effectiveness, safety, and security of mission critical operations across institutions, universities, government workforce agencies, foundations, and other private educational training and credentialing providers.

Mission Critical Global Alliance is a 501(c)3 nonprofit organization.


The U.S. Department of Homeland Security defines 16 industry sectors as "critical infrastructure - Nuclear, Manufacturing, Chemical, Facilities, Defense, Dams, Emergency, Communications, Financial, Energy, Water, Agriculture, Transportation, Health, IT (e.g., data centers), and Government Facilities.  Each of these sectors are experiencing the same workforce challenges:

  • Reaching retirement age and taking a lot of their knowledge and experience with them.

  • Take up is declining in science, technology, engineering and math (STEM) subjects. Engineering and technician roles are often seen as undesirable with limited prospects for career development.

  • Continuing technology advances make it difficult for the workforce to keep pace with the skills and knowledge that they need.



Certified Mission Critical Operator (CMCO)

CMCO is the foundational certification for professionals operating in data center environments.

Learn More...

Certified Mission Critical Professional (CMCP)

CMCP is an operational technology (OT) certification for seasoned professionals working in any mission critical environment.

Learn More...

Online Learning

Online Training for


Training options vary. They are conducted by MCGA its training partner DCPro, a division of Data Center Dynamics.

Learn More...




Todd Pagliarulo

Project Manager

RMF Engineering, Inc.

"If you want to start or grow your professional career in a mission critical facility, a CMCO certification really proves that you have the abilities and knowledge you need to succeed."

Default placeholder businessman half-len

Jim Larson

Sr. Manager, Mission Critical Facilities

The Walt Disney Company

"I'm particularly fond of CMCO since we invested quite a bit of labor hours into the development of not only the content for the training curriculum, but also the testing."


Ray Caponi

Senior Vice President

T5 Data Centers

"CMCO is one thing that's in annual employee reviews and we say 'go out and get this.' We give them the time, money and resources to do it."



Dennis Cronin

Board Member

  • Grey LinkedIn Icon

Tom Finan

Chairman of the Board

  • Grey LinkedIn Icon

Steve Mustard

Board Member

  • Grey LinkedIn Icon

Stephen Huffman

Board Member

  • Grey LinkedIn Icon


Cindy Arkin

Senior Manager of Special Projects and Account Management

  • Grey LinkedIn Icon

Kevin Edwards

Head of Marketing

and Communications

  • Grey LinkedIn Icon

Bryan Kainrath


  • Grey LinkedIn Icon

Mike Marlowe

Executive Vice President

  • Grey LinkedIn Icon

Ben Vincent

Program Administrator

Steve Pflantz

Board Member

  • Grey LinkedIn Icon

Leo Staples

Board Member

  • Grey LinkedIn Icon

Dave Wilcox

Board Member

  • Grey LinkedIn Icon


Client Logo 4
Client Logo 3
Client Logo 2
Client Logo 2
Client Logo 1
Client Logo 4
Client Logo 2


Contact Us


Thanks for submitting!

Program Management Office
Technical Inquiries
Media Inquiries